TUTOUR
Find your personal tutors,
anytime, anywhere.
VALUE PROPOSITION
Simulate a real-world design sprint in recreating an app for college students to fulfill their academic need.
Since students have other responsibilities such as part-time jobs, TA's office hour or the services study center might get the conflict with their schedules. We came up with the idea of allowing students be the tutors if they have experiences in certain courses. The app also functions as a networking tool.
OUR TEAM
Suzy Kong
Kaiqi Chen
Charlie Liu
Justin Inouye
MY ROLE
UX Designer
Visual Designer
UX Researcher
​
DATE
METHODS
Persona
Hi-Fi Prototype
​Competitive Analysis
May - Aug 2016
CHALLENGE
How can we prevent students from not being able to find learning resources such as study center and TAs when they have time constraints?
WORKFLOW
COMPETITIVE ANALYSIS
​
We compared 3 major learning resources students can use - Study Centers/ Office Hour, Online Checking Tool, and Message board in course website.
USER RESEARCH
INTERVIEW AND SURVEY FINDINGS
​
"The specific tutoring time often gets conflict with my job shift... And I have to catch the bus so I can not keep waiting at study center for a long time. "
"I prefer one on one tutoring! So I can ask as many detailed questions as possible. "
USER PERSONA
KEY TAKEAWAYS
Students expect to have A personal experience.
Our solution would aim to capture convenience and the thoroughness of another person to help with work.
Our goal is to cater to the schedules of busy students while still giving them the opportunity to participate in tutoring activities.
One on One: Tutors can maintain a close relationship with each student, they have a better understanding of what students truly require and what their real issue is.
SOLUTION
Users can register as either student mode, tutor mode, or both.
Switching mode is allowed while in the app too.
As students:
1. match up with a tutor with the subject she/he needs help with
2. see the availability
3. chat with the tutor
4. reservation
5. personal tutoring session
As tutors:
1. Provide information on certain subjects they can tutor
2. Fill out the availability
3. Match with students
4. Chat w/ students. reservation
5. Personal tutoring session